At INTEGRIS Marshall County Medical Center we believe it is important to be as transparent as possible. We already lead the state by sharing information about the quality and the expected cost of the care we provide. Our mission, “to improve the health of the people and communities we serve” can be fully achieved only if we are constantly looking to better ourselves.
In that spirit, I would like to share the results of our review from Joint Commission. This independent body of experts assesses our performance on more than 250 standards with the focus on improving the quality and safety of care we provide.
INTEGRIS Marshall County was reviewed by Joint Commission during August 2009. We understand the need for constant improvement and realize that we are not perfect, no matter how hard we try. It is not our goal to simply meet the standards set forth by Joint Commission, but to exceed them and continuously set them higher.
INTEGRIS Marshall County is committed to going above and beyond the requirements of Joint Commission in an effort to offer the best quality of care to our patients and communities. We feel that it is important to be open about our performances because we want to be held to the highest standards, yours. Thank you for taking the time to review our report and we welcome any feedback that you would like to provide.
The Joint Commission also accepts consumer feedback. You can post feedback on their website at www.jointcommission.org.
If you have questions you may contact the Joint Commission at this toll free telephone number, 8:30 a.m. to 5 p.m. Central Time, weekdays: (800)-994-6610
You may also contact the Joint Commission at this address:
Office of Quality Monitoring
One Renaissance Boulevard
Oakbrook Terrace, IL 60181